Try to make it a close-up so we can see your pet’s unique features.
Avoid bad lighting Outdoor natural daylight always results in the best photos.
Avoid uploading blurry photos. Please make sure the photo is clear and the colors match the real thing. There will be a slight color difference due to the colors rendered by different displays, but we will do our best to match what is shown in the photo.
If your photo is not good enough to use in our design phase, we’ll email you to ask if you can send us another one.
If we do need a new photo from you, this may lengthen your delivery time by a few days.
Please note that if you refuse to provide a new photo after we have informed you that the original photo may not result in the best-quality artwork, we cannot refund you. It’s your responsibility to ensure that you are happy with the photo you provide.
Note: All examples on our website were produced using high-quality photos.
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